I am a tenant
You can submit a repair request or report a malfunction through the tenant portal on our website: https://househunting.nl/storing-melden/
If you are experiencing a malfunction in your home and would like to submit a repair request, it is important that you first verify that you are responsible for the request yourself. You can find the most frequently asked questions in the maintenance overview and the minor repairs decision on our website.
If it turns out that you are responsible for solving the malfunction or repair yourself, but you still hire a technician through HouseHunting, you may be charged a fee.
See the maintenance guide document.
For the Minor Repairs Decision, click here.
Once you have provided all the required documents and have been notified that the property has been assigned to you the rental agreement will be sent to you digitally for signing within a few business days.
After the rental agreement has been signed and the resulting financial obligation has been paid, you will receive an invitation for the key transfer from HouseHunting. An extensive check-in report will be drawn up on location so that there can never be any misunderstanding about the state in which you received the house.
As a new tenant in most cases you will have to arrange a contract for utilities, TV, internet and register with the municipality.
The duration of the contract is usually a minimum of 12 months unless otherwise stated, the notice period after 12 months is 1 full calendar month. After the minimum rental period of 12 months, the rental agreement is automatically renewed for an indefinite period. If you are renting a Short-Stay property, the maximum rental period is 6 months, no extension is possible. It is also possible for you to get a temporary rental agreement if you fall into a certain target group such as a student.
The rent can be increased once a year, your rental agreement contains an article about when and how your rent can be increased.
If the minimum rental period in your rental agreement has expired, you may terminate your rental agreement. Your notice period in most cases is 1 full calendar month.
The Minor Repairs Decree is part of your tenancy agreement and describes the costs and responsibilities for the tenant and the landlord in case of defects during your tenancy agreement. For more information please refer to the website of the Government: https://www.rijksoverheid.nl/onderwerpen/woning-huren/vraag-en-antwoord/welke-kosten-zijn-voor-de-huurder-en-welke-voor-de-verhuurder
You can find all the information about terminating your lease on this page.
